Our commitment to employees is governed by our internal employment policies.
In all instances, we are committed to transparency with our customers, employees and protecting your data privacy. If you have any questions or concerns about our use of your Personal Information, then please contact us using the contact details provided in the section titled "Contacting Us".
Overview of the Sources of Personal Data
1. Information We Collect and Store
When you interact with the Site and in connection with our events, and sales and marketing activities, we collect information that alone or in combination with other information could be used to identify you ("Personal Data"), as described below.
A. Information You Give Us
We may collect your name, email address, phone number, username, demographic information (such as your occupation), as well as other information you directly give us on our website. For customers who have paid services, we collect your billing details such as credit card information, banking information, and/or billing address.
We may also collect data from you including without limitation when you attend one of our marketing events, during phone calls with our representatives, or when you contact customer support.
We collect and store the files you upload, and we may associate all or a portion of these files with you.
If you work, and apply to work, for Boffin, please refer to our internal employment policies to read about the information we collect from personnel.
B. Information We Get from Others
We may also receive Personal Information (for example, your email address) through other users, for example when they share something with you, or refer Boffin to you.
We may receive data about organizations, industries, website visitors, marketing campaigns, and other matters related to our business from affiliates, subsidiaries, partners, or others that we use to make our own information better or more useful. This data may be combined with other information we collect and might include aggregate level data. One example is to analyze your translated content and provide you suggestions to improve its quality.
C. Information Automatically Collected
We may collect information about the devices accessing our website and application. Some examples are: type of device, what operating system is used, application information, unique device identifiers and crash data. The type of information we collect depends on the type of device used and its settings.
We may automatically log information about you and your computer. For example, when visiting our website, we may log your computer operating system type, browser type, browser language, pages you viewed, how long you spent on a page, location, access times and information about your use of and actions on our website.
We use "cookies" (small data files that we transfer to your device) and other tracking technologies to operate and administer the Site, analyze trends and improve your access to, and use of, this Site.
D. Information You Upload
We automatically collect information from the files and content you upload in the Service, including but not limited to files and images you upload, translations you submit, information related to translations, and comments.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses. If you use any of these types of personal data with our service (e.g. in the content you upload), we will not be able to tell. We will treat all the personal data included in files and content uploaded as ordinary personal data.
Changing or Deleting Your Information
You have the right to be 'forgotten'. Send us an email at email@example.com requesting the deletion of your account and removal of personal information and we will delete your information unless we have another legal reason to hold your personal information (such as a legal claim or a regulatory requirement).
2. How We Use Personal Information
We use your personal information for the following purposes:
Our Legal Basis for Processing Your Personal Information
In order to collect and/or use your personal information we have at least one of the following legal bases:
You have given us clear and explicit consent to process your personal information. If you have previously given consent to processing your information, you can withdraw such consent at any time. You can do this by emailing us at firstname.lastname@example.org. If you do withdraw your consent, and if we do not have another legal basis for processing your information we will stop processing your personal information.
Processing your information is necessary for a contract to be formulated and executed in order for us to be able to provide our products and services or because such information is necessary before entering into that contract.
If you have been our customer in the past, we may communicate with you via email, in order to inform you about products and services similar to the ones you showed interest in.
Processing your information is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests may include the following:
How Do We Share Personal Information?
We may share personal information as follows:
European Economic Area Residents
If you are a resident of the European Economic Area (EEA), you have certain rights and protections under the law regarding the processing of your personal data.
Legal Basis for Processing
If you are a resident of the EEA, we will only process your personal data for the following reasons:
Data Subject Requests
If you are a resident of the EEA, you have the right to access personal data we hold about you and to have certain personal data corrected or erased. You may also have the right to restrict certain processing of your data.
To make any of these requests, please email email@example.com. We will respond as soon as practicable and may request proof of identification to verify your request.
We may deny or restrict fulfillment of your request in some cases, such as when your access to data places another individual's privacy rights at risk, or the continued processing of your data is necessary to comply with a legal obligation. If so, we will notify you of the reason(s) for this denial.
Questions or Complaints
If you are a resident of the EEA and have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside.
We store the information we collect for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
All data is stored on servers owned by Network Solutions, protected and monitored constantly. It is not shared with third parties. The web pages containing sensitive data are encrypted. The servers are located in the United States.
Your rights regarding your data
You can request us to erase all your personal data. This does not include the data that we are required to keep for administrative, legal or security purposes.
Our Policy Toward Children
Our Services are not directed to persons under 18. We do not knowingly collect personal data / personally identifiable information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at firstname.lastname@example.org. If we become aware that a child under 18 has provided us with Personal Information, we will take steps to delete such information from our files.
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